Welcome to Munchkins Pet Services where our top priority is the comfort, safety and well-being of your pets. If you are searching for a reliable, experienced, and friendly pet groomer than look no further! We provide each pet with love, kindness, and endless patience as if they were our own.
Munchkins Pet Services
1602 Lincoln Road
Champaign, Illinois, 61821
217-766-3427 (Text)
[email protected]
1602 Lincoln Road
Champaign, Illinois, 61821
217-766-3427 (Text)
[email protected]
Munchkins Pet Services
Policies & Agreements
Effective: January 2024
Munchkins Pet Services operates by-appointment only and provides one-on-one dog grooming services and therefore has set aside an allotted amount of time to complete your pet's grooming.
If your pet is vomiting, coughing, sneezing, or has had diarrhea/soft stools within the past 24 hours, you MUST contact Munchkins Pet Services to reschedule your appointment.
We understand that there are emergency situations and will work with you but not on a continued basis. Please be respectful of our time as we are by-appointment only.
Cancellation Policy
Cancellations MUST be made 24 hours prior to the scheduled appointment time and failure to do so will result in a cancellation fee of 50% amount of total cost of the groom. The cancellation fee MUST be paid prior to scheduling another appointment.
Clients that make a habit of cancelation/rescheduling appointments will be asked to pre-pay in advance for future and all grooming appointments.
We understand that there are emergency situations and will work with you but not on a continued basis. Please be respectful of our time as we are by-appointment only.
No-Show Policy
Clients who don’t show up to an appointment will be subject to a no-show fee of 100% of the total cost of the groom. The no-show fee must be paid before another appointment can be made. Munchkins Pet Services has the discretion to waive the no-show fee.
Tardiness/Lateness
Clients MUST notify Munchkins Pet Services (phone call or text message) if they or whoever is dropping off pet for scheduled appointment is running late. Failure to notify Munchkins Pet Services of tardiness/lateness will result in appointment being canceled (if it has been 15 minutes or more) or a $15 additional tardiness fee will be applied in addition to the total cost of groom. Munchkins Pet Services has the discretion to waive the $15 additional tardiness fee.
1st Time Clients
1st time clients are required to pay $25 deposit to secure their grooming appointment and must be paid 24-48 hours prior to scheduled appointment.
Drop Off:
Please DO NOT arrive any more than 10 minutes prior to your scheduled appointment as I may still be with another client's pet, letting out dogs to potty, preparing and sanitizing the grooming/bathing room.
Text (217) 766-3427 to notify Munchkins Pet Services that you have arrived. Please allow up to 5 minutes for Munchkins Pet Services to reply. In the event that you do not receive a response please call (217) 766-3427 for a faster response.
Pick Up:
Pets can sense when their owners have arrived even if they cannot see you. Arriving earlier than agreed time for pick up, can cause your pet to become overly excited or anxious. This can be dangerous and cause unnecessary injury to your pet if I am still completing any finishing touches with my clippers or shears.
Text (217) 766-3427 to notify Munchkins Pet Services that you have arrived.
Parking:
Clients may park in the driveway or along the curb.
Munchkins Pet Services Location:
1602 Lincoln Road
Champaign, IL
61821
**Flexi Lead Leash Policy**
Flexi lead leashes are NOT PERMITTED at Munchkins Pet Services. They are highly dangerous to people and pets!
Munchkins Pet Services is located right to a major busy road, Kirby Avenue, and therefore for your pet's safety, they MUST be:
•Attached to a nylon leash by a collar or harness
•Pet Carrier/Kennel
Potty Policy:
If your pet has not already relieved themselves prior to arriving, then please take them for a short 5-minute walk. Be respectful and pick up after your pet. You may dispose poop bags into the black garbage bin that is located up against fence/garage. Poop bags are available upon request.
Payment & Pricing:
Payment is due upon date of service. Pricing is determined based on:
Breed & Condition/ length of coat & temperament & behavior & Type of service
Methods of Payment:
Checks: Please make checks payable to Claire Dabrowski
Venmo: Username is cdab91
Cash: Please have exact amount as change will not be given.